Support
The List by Lineage HQ · Last updated: 25 September 2026
Contact us
Email [email protected] and tell us which device and app version you are using. We answer within two business days. For billing questions, include the Apple receipt or order ID so we can find the purchase quickly.
How do I share a list with my family?
Lists in The List belong to a family group. Invite the people you want to share with from the app and they will see the same lists, places and dates as you. Anything you save stays private to your group; nothing is published or visible to other users.
How do subscriptions, renewals and refunds work?
The List Plus is an auto-renewing subscription billed by Apple through the App Store. The price and renewal period are shown before you subscribe, and the subscription renews unless you cancel at least 24 hours before the end of the current period. To cancel, open Settings on your iPhone, tap your name, then Subscriptions. To bring a purchase to a new device, use Restore purchases inside the app. Refunds are handled by Apple through its Report a Problem page. Details are in our Terms of Service.
How do I export my data or delete my account?
Email [email protected] from the address you use with The List. We will send an export of your saved places and lists, or delete your account and your family group data within 30 days, as described in our Privacy Policy. The same address removes a minor profile on a parent's request.